DTMT Network

A toll-free helpline to provide telemedicine services for medical ailments and information on the availability of critically needed healthcare supplies has been launched by AXA in response to the coronavirus crisis in India.

AXA has launched this toll-free helpline along with NGO partner Sewa International in Delhi NCR, Haryana, Maharashtra, and Rajasthan.

The helpline, SAATH which stands for Supportive Action Across Telemedicine and Healthcare, is a joint corporate social responsibility (CSR) initiative between AXA entities with local operations including the AXA France Vie Reinsurance branch, AXA GO Business Operations, and AXA XL in India.

SAATH is a bridge that will connect people to doctors including general practitioners, ayurvedic doctors, nutritionists, and Sewa International volunteers.

Not just telemedicine services, but SAATH will provide information on the availability of hospital beds and oxygen cylinders; ambulance assistance; home Intensive Care Unit setup information; food supplies for coronavirus patients; access to psychologists; and more.

With the help of a wide range of services, SAATH strives to increase acceptability, affordability, and accessibility to telemedicine and virtual care.

This initiative further demonstrates AXA’s commitment to enable healthcare access for the most vulnerable and to support the Indian Government’s virtual care initiatives including the National Digital Health Mission.