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Free national Covid telemed helpline launched

 BS RAWAT
Faced with a rise in coronavirus cases, StepOne, a non-profit volunteer driven collective of 7000 doctors, has started a round-the-clock national Covid telemed helpline across the country free of cost.

According to a statement by StepOne, citizens can call the helpline number +91-9745697456 anytime from anywhere without any charge and will get a call back from a healthcare expert within minutes to understand the needs of the caller.

Callers can share their symptoms on basis of which, if required, a doctor would call back and guide them on the next steps, it stated.

Raghavendra Prasad T S, founder, StepOne, said, “Our volunteer doctors have been able to identify over 40,000 high-risk Covid-19 suspects and also managed to prevent about 3.2 lakh people from getting infected and we wish to continue our efforts in this direction.”

Dr. Shuchin Bajaj, who is working in the helpline, said, “We, the 7000 plus doctor volunteers, are working day and night without any money or recognition, just to provide help to patients. This rekindles our faith in humanity.”

“We see ourselves as a charitable online hospital which will ensure healthcare access to all regardless of their financial or social status,” he added.


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