Patients at Delhi's LNJP hospital faced major inconvenience in the morning of August 22, 2019, as they could not register themselves at the registration counters due to the computer server having failed. The number of patients standing in the serpentine queues kept increasing even as no one could be registered and, therefore, could not be treated. This strange situation continued for about an hour and a half with critically ill patients running from pillar to post.
As the server did not work, the patients' rush continued to increase at the registration counters. However, the server started functioning after an hour and a half and it took more than an hour to clear the rush.
Earlier, the heavy rush had caused panic among patients and their attendants as they came from distant areas of Delhi and nearby states.
It may be noted that LNJP is the largest government health facility run by the Delhi government. Over 8000 patients visit the hospital daily for treatment in Out Patient Department and emergency.
Patients coming for treatment have to register their names and get a registration card for availing treatment. This procedure is also necessary for getting emergency services.
The patients are also referred to LNJP Hospital by hospitals in nearby states including Haryana and UP.
Patients standing in queues at the registration counters said that there should also be manual registration for treatment in case the server stops working. It takes hours and even a day to meet the doctor after registration, they pointed out.